unparalleled personalized services
In The Black Business Solutions provides unparalleled personalized services to a broad range of customers across Northern California. We serve independent contractors and small businesses by specializing in virtual assistant services, sales and customer service training and racial justice /social equity consulting services. We provide outstanding support for all of our services.
VIRTUAL ASSISTANT SERVICES
- Assistance with ongoing and special projects
- Administrative organization, support and scheduling
- Provide assistance with tedious and time consuming administrative tasks
- Assistance with creating and maintaining best practices
SALES & CUSTOMER
SERVICE ACADEMY
- Maximizing every sales and customer service opportunity
- Master the sales process and techniques to consistently provide excellent customer service
- Learn to build value in your products and services
- Maximize your worth and profits
RACIAL JUSTICE/SOCIAL EQUITY CONSULTING SERVICES
- Assist businesses with creating, implementing and maintaining equitable policies and procedures
- Create intentional policies that reflect your company’s values, workforce, vendors and customers
- Consult businesses to not unintentionally replicate white supremacist culture, values or traditions into their work spaces
- Develop or revise a individualized racial justice/social equity business solution plan for your business needs
INTERESTED IN OUR SERVICES?We’re here to help!
We have solutions for your business!
IN PERSON, MOBILE, VIRTUAL AND TELEPHONE APPOINTMENTS
GENERAL OR CUSTOMIZED SERVICES
WE PROVIDE SOLUTIONS SO OUR CUSTOMERS CAN CONCENTRATE ON THEIR BUSINESS
ABOUT US
We understand that many of our customers, especially our small business customers, handle many if not most of their daily business operations. We offer solutions to assist them with operating their business. We are here to help them stay organized, create and maintain processes and to assist with ongoing and special projects with our virtual assistant services. We are here to assist our sales and customer service customers with creating processes with the objectives of increasing sales and positive reviews. Many of our small business customers understand or want to understand the importance of working towards and achieving racial justice/social equity. They want to incorporate it into the way they do business and we are here to assist them with creating a plan unique to their business.
Many businesses put off addressing these areas because they want to focus on operating the business with the best of intentions of getting some administrative assistance, attending a sales seminar, getting assistance creating processes and doing business through an equitable lens. In The Black Business Solutions is here to show our customers that not utilizing our services could be a costly mistake. Many businesses spend money on advertising and marketing but have no idea how to actually build value in their products. Other businesses may be known for less than excellent customer service and are seeking to change that negative perception.
Contact us today, we have solutions for your business!